Frequently Asked Questions

Shopping Information

Do You Ship Internationally?

We ship internationally to all countries except Cuba, Iran, Crimea, Syria, and North Korea.

What Shipping Methods Are Available?

All orders are shipped with tracking using USPS, FedEx or DHL.

How much does shipping cost?

Shipping rates will be calculated at checkout.

How Long Will It Take To Get My Package?

All items take 3-5 business days to process.
Pre-Orders will be processed after the release date.

Average shipping times:

United States: 3-7 days
Canada: 6-10 days
Mexico: 8-14 days
Brazil: 8-14 days
UK and Europe: 6-10 days
Russia: 8-14 days
Asia: 8-14 days
Australia, New Zealand: 12-14 days
All other supported countries: 15-20 days

Payment Information

What Payment Methods Are Accepted?

You can pay securely with your credit or debit card.
We use Stripe to process all orders.

Is Buying On-Line Safe?

Yes. Our website is secured with an SSL certificate.

A secure website is indicated by seeing HTTPS in the browser, and an SSL icon like a lock sign or green bar. This reveals the presence of an SSL certificate on the website, which encrypts information sent by the visitor to the web server.

HTTPS stands for HyperText Transfer Protocol Secure. The “s” indicates a secure connection that is provided by an SSL certificate. You’ll usually see an SSL icon when you visit a HTTPS site as well.

Orders and Returns

How do I place an Order?

Placing an order on our website is easy.

1. Select Your Product(s)
2. Choose your Size and Options
3. Click Add To Cart
4. Add your Details in Checkout
5. Pay Securely With Debit/Credit Card
6. That’s it! Soon you’ll get your Order.

How can I contact if I have any queries?

Before contacting us, please read our extensive F.A.Q. (Frequently Asked Questions).
Alternatively, if you still have questions, contact us via our contact page.

How Can I Cancel Or Change My Order?

If you’ve made a mistake on your order, please contact us up to 12h after you’ve placed your order. We don’t accept changes or cancels after the order has been processed.

How Do I Track My Order?

You can track your order via the Order Tracking page.

How Can I Return a Product?

All sales are final. We only accept returns if the item is faulty or if you got the wrong item.
Returns must be placed up to 7 days after receipt of goods.
All items must be returned in perfect conditions. To return, please use our contact form. Don’t forget to send your Order ID and clear photos of the product. Customer is responsible for return shipping costs.